How do I get started?

You can make an appointment by calling 0412 335 545 between 8am and 5pm Monday to Friday, or by using the contact form here. If you have any questions, please reach out via the contact form here or via email at info@bestmindcounselling.com.au.

Do I need a referral?

You do not need a referral (Mental Health Care Plan) to have a counselling appointment.  You can email info@bestmindcounselling.com.au to ask any questions or use the contact form here.

How are sessions delivered?

Online and Telephone sessions can be booked from anywhere in Australia and taken in the comfort of your own home, or a suitable space that can provide you with privacy and safety.

Walk and Talk sessions are held on the Gold Coast in Queensland, following an initial online session to discuss your needs and any requirements for Walk and Talk.

In person sessions will be available in a new location in 2025.  

How much does a session cost?

Counselling sessions run for 50 minutes at $180.00.  Please allow an hour as each session includes 5-10 minutes administration time to discuss further appointments if required.

How do you take payment?

When making your booking, you will be provided bank account details to transfer the fee prior to your session. This allows your session to be purely focused on you and the administration side taken care of beforehand.

Cancellation Policy

Bookings cancelled in less than 24 hours carry a full cancellation fee. Please see Cancellation Policy here.

Is counselling covered by Medicare Mental Health Care Plans?

Currently, counselling is not covered by Medicare Mental Health Care Plans.

If you are experiencing financial difficulty, please speak with us outlining your position, to discuss how we can make counselling possible for you.